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LetSpeak.com Translation Alert
Communicate Without Limits!
October 2004
In This Issue:
4 Steps to Creating
a Consistent Brand Image in Foreign Language Markets
Quotes of the Month
LetSpeak.com®
News Wire
4 Steps to Creating a Consistent Brand Image in Foreign
Language Markets
Depending on great graphics (such as your logo) to bring
your brand image to foreign language markets can only take
you so far. Eventually you'll have to create a clear and consistent
voice in other languages - and that's no easy feat.
From the beginning you'll need to determine the most important
messages you want to get across to your foreign-language audience
and how you'd like them to react. After all, instant identification
of your brand isn't a good thing if the impression is negative.
Here are a few ways to create a positive image in the minds
of your foreign-language customers, while staying in line
with your current branding strategy:
1. Study your current image. Create a two-column list
on what your foreign-language audience holds dear. On the
other side of the list write down how you can show them you
also hold the same things dear. For instance, when targeting
the Latino population for recruitment, the U.S. Army created
an ad about a family watching a soccer game together. It combines
both family and sports - two very important things to many
cultures - but it used a specific sport (soccer) that is a
passion for Latino people. The father also pronounced his
daughter's name with an accent. This was clever because there
wasn't much dialogue other than that so the commercial could
be used for both Spanish and English audiences. The company
only had to translate the tag line and a few sentences from
the voiceover announcer.
2. Create a translation style sheet. This style sheet
should have terms and phrases to use often and ones to stay
as far away from as possible. It should also have important
information on grammar and punctuation. One misplaced accent
could ruin the entire meaning of a marketing piece.
3. Translate the phrase - not the word. Now it's more
important than ever to go for both style and clear terminology
that conveys the key messages of your brand in your translated
marketing communications. Accuracy is the foundation of course,
but so many companies are aggressively pursuing customers
in their native languages that they now expect much more from
a company before buying. That's where style and terminology
come in. When translating your materials it's key to capture
the essence of your message rather than the word-for-word
translation of your English language marketing communications.
4. Consider using translation memory software. This
emerging software allows you to store each of your translated
materials in a database. Every time you create a new piece
you can measure it against your previous campaigns for consistency.
Of course, sometimes you may want to deviate from the past
and evolve as your market changes. At least this software
gives you the chance to see which phrases you've used, the
results they've helped you achieve and how you can either
repeat or avoid those results. Note: Translation memory software
is normally available through your translation service provider.
Note: Translation memory software is very different than
machine translation that you'll find all over the Internet
for free. Translation memory software is a powerful tool your
translator uses to keep your message clear and consistent
throughout your communications.
Bottom line: Conveying the main message of your brand takes
clear planning and precise execution. These steps - and tools
- can help you stay true to the core meaning of your brand,
no matter what language you use to convey it.
(c) 2004 Allendy Doxy, LetSpeak.com®, All Rights Reserved.
Please contact us if you would like to reprint this article.
Quote of the Month
"When one door closes another door opens; but we so
often look so long and so regretfully upon the closed door,
that we do not see the ones which open for us" -
Alexander Graham Bell.
LetSpeak.com® News Wire
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